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FlipTrade Group Ltd is authorized and regulated by the Financial Services Commission (FSC) of Mauritius under License Number GB26205911
FlipTrade Group Ltd (“Company”, “we”, “us”, “our”) is firmly committed to safeguarding the privacy, confidentiality, and integrity of personal data belonging to our clients, partners, and users. This Privacy Policy provides a detailed explanation of how we collect, use, process, store, disclose, and protect your information when you interact with our services.
These services include, but are not limited to:
Our official website
Mobile applications
Trading platforms
Client support channels
Any related services offered under the FlipTrade Group brand
We operate in a global environment and aim to comply with all applicable data protection laws, regulatory standards, and platform-specific requirements, including Google Play Developer Policies.
By accessing or using our services, you confirm that you have read, understood, and agreed to the terms outlined in this Privacy Policy.
This Privacy Policy applies to all users worldwide who engage with FlipTrade Group through:
Website: www.fliptradegroup.com
Mobile application(s)
Trading platforms (including web-based and third-party integrations)
Customer support communications (email, chat, phone)
Marketing or promotional interactions
This Policy governs all forms of personal data processing conducted by FlipTrade Group.
We collect only data that is necessary to provide secure, efficient, and compliant services.
We may collect basic personal details such as:
Full legal name
Date of birth
Email address
Phone number
Residential address
This information is required for account creation, communication, and compliance purposes.
To comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations, we collect:
Government-issued identification (passport, national ID, driver's license)
Proof of address (utility bill, bank statement, etc.)
Selfie images or live video verification
Biometric or facial recognition data (if required for verification)
To facilitate transactions and trading services, we may collect:
Bank account details
Payment card or wallet information
Deposit and withdrawal history
Trading account activity and transaction records
We automatically collect certain technical data, including:
IP address and approximate location
Device type, operating system, and browser
App usage patterns and logs
Cookies, tracking technologies, and analytics data
This helps us improve performance, detect fraud, and enhance security.
As a global service provider, your data may be processed or stored in jurisdictions outside your country of residence.
We ensure that appropriate safeguards are in place, including:
Data protection agreements
Standard contractual clauses
Secure data transfer protocols
We retain your personal data only for as long as necessary:
While your account remains active
As required by financial regulations and compliance standards
For legal, audit, and dispute resolution purposes
Once data is no longer needed, it is securely deleted or anonymized.
We use cookies and similar technologies to:
Enhance website functionality
Analyze user behavior and traffic
Personalize user experience
You can manage or disable cookies through your browser settings. Note that disabling cookies may affect certain functionalities.
Our website or app may contain links to external websites or services.
We are not responsible for the privacy practices, policies, or content of third-party platforms. Users are encouraged to review their policies independently.
In accordance with Google Play requirements:
We provide clear disclosure of data collection and usage
Only necessary user data is collected
Data is encrypted during transmission
Users can request data deletion
No personal data is sold
Data sharing is limited to essential service providers
We reserve the right to update or modify this Privacy Policy at any time.
Updates will be published on our website and mobile application. Continued use of our services after updates constitutes acceptance of the revised policy.
We collect your information through various methods, including:
Direct input during registration or onboarding
Use of our website, app, or trading platforms
Communication with customer support
Cookies and analytics tools
Third-party service providers (KYC verification, payment gateways, analytics providers)
We process your personal data for legitimate and necessary purposes, including:
Creating and managing user accounts
Verifying identity (KYC / AML compliance)
Processing deposits, withdrawals, and trades
Providing customer support and resolving issues
Enhancing platform functionality, performance, and security
Sending important service-related notifications
Detecting, preventing, and investigating fraud or unauthorized access
Complying with legal and regulatory obligations
Important: We do not sell, rent, or trade your personal data to third parties.
We process your personal data based on one or more of the following legal grounds:
Contractual Necessity: To provide services you have requested
Legal Obligations: To comply with financial and regulatory laws
Legitimate Interests: To improve services and ensure platform security
User Consent: Where explicitly required (e.g., marketing communications)
We may share your information with trusted third parties only when necessary:
Payment processors and financial institutions
Identity verification (KYC) providers
Liquidity providers and trading partners
Regulatory authorities and law enforcement agencies
IT infrastructure, hosting, and analytics providers
All third parties are contractually bound to maintain confidentiality and adhere to strict data protection standards.
We implement advanced security measures to protect your information, including:
SSL (Secure Socket Layer) encryption
Firewalls and intrusion detection systems
Secure servers and infrastructure
Two-Factor Authentication (2FA)
Role-based access control
Despite our efforts, no system is completely immune to risks. We continuously update our security practices to mitigate threats.
Depending on applicable laws, you have the right to:
Access your personal data
Correct or update inaccurate information
Request deletion of your data
Restrict or object to data processing
Withdraw consent at any time
Request data portability
To exercise these rights, you may contact us using the details provided below.
Our services are strictly intended for individuals aged 18 years and above.
We do not knowingly collect or process data from minors. If such data is identified, it will be promptly deleted.
Our mobile application may request specific permissions strictly for operational purposes:
Camera Access: For KYC verification (capturing ID documents/selfies)
Storage Access: To upload verification documents
Device Information: For fraud detection and security
Location Data: For compliance and fraud prevention (not continuous tracking)
Notifications: For transaction alerts, updates, and account activity
All permissions are optional and can be controlled through device settings.
For transparency and regulatory compliance:
This Privacy Policy is publicly accessible at:
https://www.fliptradegroup.com/privacy-policy
All disclosures must match the Google Play Data Safety Form, including:
Types of data collected
Purpose of usage
Sharing practices
Security measures
Any inconsistency may lead to app rejection or removal.
The registered office and principal place of business of FlipTrade Group Ltd is located at:
FlipTrade Group Ltd
4th Floor, The Docks 4,
The Docks, Caudan,
C/o Renark Management Solutions Ltd,
Port Louis, Mauritius
Clients may contact the Company for support, compliance, or legal inquiries through the following contact details:
Email: support@fliptradegroup.com
Website: fliptradegroup.com
FlipTrade Group Ltd is authorized and regulated by the Financial Services Commission (FSC) of Mauritius under License Number - GB26205911
Real-Time Account Monitoring24/7 SupportMultiple payment methods
Flip Trade Group Ltd ( Company No. 232118 ), is incorporated in Mauritius and regulated under License Number: GB26205911.Registered Office:4th Floor, The Docks 4The Docks, CaudanPort Louis, Mauritius
4th Floor, The Docks 4, The Docks, Port Louis, Mauritius
4th Floor, The Docks 4, The Docks, Port Louis, Mauritius
+41 2650 06818
support@fliptradegroup.com
4th Floor, The Docks 4, The Docks, Port Louis, Mauritius
4th Floor, The Docks 4, The Docks, Port Louis, Mauritius
+41 2650 06818
support@fliptradegroup.com
Risk statement : An investment in derivatives and financial markets involves high risk and may result in losses greater than your initial investment. Trading in securities, forex, commodities, options, and futures is not suitable for everyone, and you should only invest money you can afford to lose. Before investing, ensure such activities are permitted in your country and seek independent financial, legal, or tax advice. FlipTrade Group Limited does not provide services to residents of the United States, Cuba, Iraq, Myanmar, Russia, North Korea, or Sudan, and its services are not intended for jurisdictions where they would contravene local laws or regulations. Nothing on this site should be considered financial advice.
© FlipTrade Group Limited 2026 | All Rights Reserved
