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Privacy Policy

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Introduction

At FlipTrade Group , your privacy is our top priority. We are committed to safeguarding the confidentiality of your personal information and ensuring that your data is handled responsibly. This Privacy Policy explains how FlipTrade Group Limited (“the Company”, “FlipTrade”, “we”, “us”, or “our”) collects, uses, and protects your information when you use our trading services, website (www.fliptradegroup.com), mobile applications, or any related online platforms.


We regularly review and update this Privacy Policy to ensure compliance with applicable laws, emerging technologies, and evolving business practices. Any personal information we hold will be managed according to the most recent version of this Privacy Policy.


If you are an employee, contractor, job applicant, or service provider of the Company, your personal information will be used in accordance with your respective contractual or employment agreement.

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Who We Are?

This Privacy Policy applies to the data processing activities of FlipTrade Group Limited , covering clients, potential clients, website visitors, and employees. It does not apply to external websites or third parties that are not operated by us.

FlipTrade Group Limited is registered and regulated under applicable financial and data protection laws, with its registered office located at:

Ground Floor, The Sotheby

Building, Rodney Village, Rodney

Bay, Saint Lucia

FlipTrade Group may operate under several subsidiaries or associated entities, each maintaining its own privacy policies. If you engage with another FlipTrade entity, please refer to the corresponding privacy statement available on its website.

We are committed to protecting the privacy of everyone who interacts with us. All client data is stored and managed in accordance with relevant data protection regulations. We maintain strict technical and organizational security measures to safeguard your data from unauthorized access, misuse, or loss.

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Information We Collect

To provide our trading products and services, we collect personal and financial information necessary to identify you, verify your account, and comply with regulatory requirements.

The information we collect may include:

  • Full name, residential address, and contact details (email, phone number, etc.)
  • Identity verification details (passport, national ID, driver’s license, tax number, etc.)
  • Financial information such as source of funds, assets, bank details, and trading statements
  • Employment and professional information
  • Details related to trading activity, preferences, and transaction history
  • Device and browser information, including IP address, for security and analytics
  • We collect this information through account registration, online forms, support communications, surveys, or when you interact with our platforms. Some information may also be obtained from publicly available sources or authorized third parties.

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    How We Use Your Information?

    We process your personal data for the following purposes:

  • To verify your identity and approve your trading account
  • To manage and maintain your relationship with FlipTrade
  • To process your transactions and provide ongoing support
  • To meet legal, regulatory, and anti-money laundering obligations
  • To improve our services and develop new trading products
  • To contact you with updates, offers, or educational content (where consent is given)
  • To monitor and enhance security, detect fraud, and ensure compliance
  • All personal data is processed lawfully, fairly, and transparently, in accordance with applicable privacy regulations

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    Disclosure of Information

    We may share your personal information with:

  • Regulatory and governmental authorities as required by law
  • Third-party service providers who assist us in business operations (such as payment processors, IT support, or verification agencies)
  • Other FlipTrade Group entities, where necessary for operational purposes
  • Legal representatives or auditors where required for compliance
  • All third parties are required to maintain strict confidentiality and use your data only for the purposes specified by FlipTrade Group.

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    Lawful Basis for Processing

    We process your personal data on one or more of the following legal bases:

  • Contractual necessity – to perform our obligations under your client agreement
  • Legal compliance – to meet financial and regulatory requirements
  • Legitimate interests – to operate our business effectively, improve services, and prevent fraud
  • Consent – when you have explicitly agreed to certain uses of your data (e.g., marketing communications)
  • You may withdraw consent at any time by contacting us or using the unsubscribe option in our communications.

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    Cookies

    Our website uses cookies to enhance your experience, analyze traffic, and provide personalized content. Cookies are small files stored on your device that help us recognize your preferences and improve website performance.

    You can manage or disable cookies in your browser settings, but doing so may affect certain features of our site. We also use cookies for remarketing purposes (e.g., Google Ads, AdRoll) to show relevant advertisements based on your previous interactions with our site. You can opt out of these at any time via Google Ads Settings or the AdRoll opt-out page.

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    Security of Information

    We use advanced security protocols, including SSL encryption and multi-layered access control, to protect all personal and financial data. Only authorized employees and service providers have access to client data, and they are bound by strict confidentiality agreements.

    While we take every precaution to safeguard your information, please ensure your login credentials remain private and are not shared with anyone.

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    Disclaimer & Updates

    Legal Disclaimer

    FlipTrade Group may disclose personal data when required by law, regulation, or legal authority. We will not be liable for unauthorized use of your information resulting from your own negligence, password disclosure, or actions of unauthorized parties beyond our control.

    Policy Updates

    We may update this Privacy Policy periodically to reflect changes in our operations, technology, or regulatory environment. The latest version will always be available on our website.

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    Contact Us

    If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

    Ground Floor, The Sotheby

    Building, Rodney Village, Rodney

    Bay, Saint Lucia

    support@fliptradegroup.com

    We take all complaints seriously and will address your concerns promptly and professionally.

    Get Onboard with the World’s Rapidly Growing Broker

    World Broker

    Head Quarter

    Giorgi Leonid Ze Street, Tbilisi 0105,
    Georgia Office 38.

    Registered Address

    Ground Floor, The Sotheby
    Building, Rodney Village, Rodney
    Bay, Saint Lucia

    Registration No.

    2025-00621

    Contact No.

    +41 2650 06818

    Risk statement : An investment in derivatives and financial markets involves high risk and may result in losses greater than your initial investment. Trading in securities, forex, commodities, options, and futures is not suitable for everyone, and you should only invest money you can afford to lose. Before investing, ensure such activities are permitted in your country and seek independent financial, legal, or tax advice. FlipTrade Group Limited does not provide services to residents of the United States, Cuba, Iraq, Myanmar, North Korea, or Sudan, and its services are not intended for jurisdictions where they would contravene local laws or regulations. Nothing on this site should be considered financial advice.
    © FlipTrade Group Limited 2025 | All Rights Reserved
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